All bookings must contain the following information:
the enquirer's name the company name and telephone number of the organisation the enquirer represents the date, day and time of the appointment the language and/or dialect required the name and the contact person (medical, professional, legal practitioner, etc.) the address where the interpreter needs to attend the estimated duration of the appointment your reference
Generally we can confirm your booking on the spot. However, all bookings are provisionally accepted subject to our co-ordinating staff endeavouring to comply with your request. In the unlikely event that time (or availability of interpreters) prohibits compliance, we will advise you prior to the scheduled appointment.
Payment of Fees
Individuals are required to pay immediately subsequent to the assignmentClients without an approved credit facility must undertake to pay the agreed fees, including any applicablecancellationfees,within30daysofthedateoftheassignment.